Contact Referral

Story

Angie's List is a word-of-mouth network for consumers. It's a growing collection of homeowners' real-life experiences with local service companies. The people who join Angie's List are like you — looking for a way to find trustworthy companies that perform high-quality work. Rather than digging through the phone book, they check Angie's List to find out what people in their area are saying about the companies they've hired.

Satisfied Customers:

We had our windows installed on Friday Oct. 26. The job was done and completed on time. Your installers where the best we have ever worked with. Not only were they very good at what they did but were very polite and kept us informed at all times. They made sure that we were asked about any and all problems which we all had a voice in as to how to fix and continue. A final walk-through of the job was great.. The windows were to a point that both my wife and said these men did an outstanding job. These gentleman are welcome back to do any work that many come up in the future. By the way, when will American Vision Windows start doing bathrooms? We have one that needs work.

BARBARA & DALE HUSTON

Company rep, Don Adams came out, measured all fifteen windows in my house, explained all the options available to me and based on my decisions, offered me an estimate. I had done my homework, so I knew the quality of window was top notch and the price was good. All windows are double-paned, have a slight tint, filled with a gas, very strong and have the highest rating for burglar resistance. I was having every window in my house replaced (15 total). The old windows let the heat out in winter and the heat in in the summer. House was also subject to dust, drafts and noise due to old '50's era windows. After ordering new windows from American Vision Windows, I had a wait of about a month, as they were being made to order. The team that arrived to install them was polite, neat and very efficient. In less than 8 hours all the old ones were out, the new ones in. The crew kept things clean all along the way, and hauled away all the old windows. They made sure I understood care, cleaning and operation of the new windows, and left. The look, operation and efficiency of the new window are a 100% improvement over the old, and give my house a crisp, up to date look, as well as adding to the value. My experience with American Vision Windows was excellent, start to finish.

JERRY JUDEN

I had Anlin vinyl retrofit windows and a 12' sliding glass door installed in Nov. 2004. The representative was professional and thorough and offered a good price. He measured twice, and another person measured prior to installation. The work was not quite finished that same day, but the installers returned the next day and quickly finished up. The windows are beautiful and have been problem-free.

DONNA BECKER

We replaced 7 windows, a French door and a sliding glass door. We were so pleased with our experience from start to finish. I found A.V.W. online, before I joined Angie's list. They prided themselves on their customer service. I'm happy to say that they have every right to be proud. We made an appointment with the salesman the next day. He gave us a quote that was honestly higher than we had planned to spend. (isn't everything?) But, the salesman made some deals for us and we found a price that we were comfortable with. They were great with the follow-ups from the status of our order to the appointment for installation. The team of 3 workers arrived on time on the scheduled day. They were very polite and professional. They worked quickly and kept the areas they were working on very clean. They answered all questions I had and were very detailed in their work. They showed me how all the windows worked and made sure we were satisfied with the job before they left. I'm happy to say, our windows look AMAZING.

STEPHANIE KIRCHEN

The company replaced 7 windows in my home. Very pain free experience. Company was on time, communicative, and did a fast and excellent job tearing out the old wood double hung windows and replacing them with new single hung vinyl windows.

JAN HAAS

Was given an estimate to replace two windows with a french door. Sales rep was professional & informative.

DEBORAH HOSHIZAKI

We had all 12 windows & one large sliding glass door replaced. They were everything you could ever ask for, prompt, courteous, & well mannered. The quality of work was great. One screen was omitted by the manufacturer, they returned within 5 days with the missing screen & installed it. This company is everything they claim in their advertisements. From the no-pressure sales to the final installation. I would have to say that our overall experience was nothing short of great. If this list is going to work, we have to post the great as well as the bad. This company was great & had just what we needed.

STEVE SBELGIO

Installed 4 windows. 2 of the 4 windows were considerable large windows. All windows were dual paned with argon gas for energy efficiency. Noise level from outside is noticeably very low. They make a great difference to the appearance of the front house. Definitely adds value to the home. Installers were on time, friendly and completed the job with in 3 hours. They made no mess and took my old aluminum frames for disposal.

RACHEL REDONDO

Windows are very difficult and they made it very easy. They did a great job. They also have a kitchen remodeling edition and we're probably going to give them a try in the next few years.

BRAD MEYEROWITZ

Everything was done perfectly. They did the work the day of Christmas eve and were done in half a day. They (3-man crew) arrived in the morning and were finished up in the early afternoon, replacing all windows and two large patio doors in a 4-bedroom house. I can't believe how fast they worked, and today, a year later, the work is still first rate.

FRANK HAN

The person who came to give the estimate was not an agressive salesman and was knowledgable. He was a former installer. He spoke very highly of the integrity of the company's owners, which was a common theme among the employees i met. The installers were very cooperative and capable.

JOHN STAMP

They replaced 10 windows and a sliding door in the back. The door has a locking mechanism. They were punctual and phenomenal. They were very fast. They got there at 11 am and were gone by 2:30 pm. They mounted the doors and sealed them. They cleaned the windows.

No Name Given

Remove and replace 6 windows and 1 sliding door. Haul away all debris and leave area clean. I was very happy with the overall performance of this company. They called when they said they would. The installers were extremely courteous and they left my home clean of all installation debris.

JANET JETERS

Removed old windows and replaced with new windows. Also replaced one bedroom window with a sliding glass door. Very satisfied with the overall experience. Entire job, including installation of a sliding glass door and electrical for lights completed on one day. They very methodically removed the old windows and replaced them with new windows. Any damage to the stucco was repaired before they left.

SARAH SHELL

We interviewed four window companies and found american vision window, inc. To be the most knowledgeable. Their price was competitive with the other company who quoted us for the same brand vinyl windows. We are very happy with the crew who installed our windows. They were professional, respectful (they even took their shoes off when inside the house because we do not wear them while inside) and very clean. They removed every window but one without any breakage; the one window they had to break to remove was installed in a very weird way so they could not get it out without breaking it. (they covered the floor before breaking it and vacuumed with a high-powered vacuum after they cleaned up the floor covering.) The job took three days as 55 windows were replaced. When they were done with the job each day they cleaned up after themselves and neatly stacked their materials out of the way. They were very non-intrusive and very conscientious! We highly recommend them!

DENI KRITZMAN
Excellent experience. We did a lot of research before narrowing down our choices to American Vision Windows and another company. We visited the showroom in Anaheim and talked with sales rep Tandia Johnson. She answered about a gazillion questions and showed us the various windows we could choose from. The showroom was great for us because we were able to examine the manufacturing quality (the 45 degree mitered corners are the big tip-off) and check the locks, railings and screens. We then went to another showroom, Home Depot and Lowe's and compared quality. The decision was easy - Anlin windows are far, far superior to anything else on the market. Tandia came to our home to measure and give us a quote. The price was exactly where we thought it should be. Also, Tandia was knowledgeble about the building code in our city and made sure we chose the correct window type to comply with the code. The installers were awesome: on-time, courteous, fast, clean and efficient.
JEAN DECKER

“Envy of the neighborhood”

“Our house was starting to look its age, but we didn’t have the money to do a complete renovation. I heard about American Vision on the radio and decided to give them a call (visit their website). They sent out a consultant who provided us with a free estimate. He was very professional and was able to offer viable solutions to our “problem areas.” The replacement windows they installed gave our home a fresh new look. Now its our turn to be the envy of the neighborhood!”

“Helpful, reliable, accessible”

“I had a previous experience similar to Bill and Kathleen when we were remodeling our bathroom. Everything about it was a disaster- the workers would never arrive on time, the craftsmanship was shoddy, and I could never reach anyone with any questions I had. Needless to say I was skeptical about embarking on another home upgrade project. However, we were desperately in need of an exterior home makeover, and replacement windows were our first step. We selected American Vision, and couldn’t have been happier. Their customer service is head and shoulders above anyone. They were helpful, reliable, and accessible through the entire process. Any contractor coming to our house now has a tough act to follow!”

“American Vision Windows did a FABULOUS job”

“I am so happy with my windows you can put me on the top of your referral list. I love my ANLIN windows and American Vision Windows did a FABULOUS job from start to finish and the installer (Brandon Murphy) did a great job.”

“I love my new windows”

“I love my new windows. Everything from the sale to the final install.”

“Exceptional Service”

“I was having issues with my patio door as it was not locking properly and the deadbolt holes were drilled wrong. American Vision Windows sent Jesus & Jimmy and after they had finished, I was not completely satisfied. They stayed and tried everything they could to satisfy my request. At one pint, It looked as if we were gonna have to replace the frame. They took the panels out, replaced the wheels, fixed & redrilled holes & adjusted the door making it work like a dream. I feel the guys were very professional & thorough and wanted to make sure they get recognition for the exceptional service I was given”.

Dear Gonzo,

I’m writing to let you know how happy I am with my new Anlin windows and doors that were installed last December 18th.

They are beautiful to look at and keep my home quiet and warm. I returned just before the windows were installed, and was surprised my last heating bill was significantly reduced over last year when I spent my weekdays in a company heated office.

I am most happy to report my new windows/doors paid for themselves this past week. An attempted robbery took place at my home on January 18th, by my new windows/doors did not allow the thieves entrance to my home. The investigating police officer ( who also has these windows at his home) confirmed these windows/doors make it virtually impossible to gain entrance when they are properly locked. He also said he had occasion to break into a similar window in the line of duty, and it took four blows from his night stick to do so. Note. . . this was a large hefty man, and he said his fourth try was a Babe Ruth homerun swing.

Thank you again for providing your excellent product line of windows and doors. I couldn’t be happier with mine!

 

 

 

Dear American Vision Windows,

 

My wife and I bought a home in Santa Monica in March

2007. Between April 1st, 2007 and today we have remodeled

every single room in the house. We even added a pool, big

patio area and a hot tub in the back.

 

Of all of the vendors and service people that we have dealt

with, and there have been a dozen or so, American Vision

Windows was our favorite.

 

Our salesperson, Don Metz, was a terrific guy. He was

extremely knowledgable and helpful and not "pushy" in any

way, shape or form. He was invaluable when helping us

choose and plan our windows, and left you with the feeling

"I could go have a beer with that guy."

 

The day our windows were to be installed, I waited for "the call."

I mean the call we got from virtually everyone else we dealt

with:

 

"Our driver had an out-of-body experience last night so he won't

 be able to deliver the goods today."

 

"Your goods are here, but we can't do the installation until

  next Thursday."

 

"I just wanted to let you know that we don't remove the 200 pounds

 of cardboard or the pallets our goods came on. You'll have to

 deal with it yourself."

 

The call from American Windows never came. I went home on the

day the windows were to be installed, and there they were. Installed.

Perfect. Clean.

 

There was no waste or debris. Even the contractor who was working

at our house said how great they looked and what a professional job

the installers did.

 

We received a follow up call to ask us if everything had gone smoothly.

It was everything I could do not to cry. Well, not really, but it was a

really great feeling all around.

 

Service like this is far too rare today, and it's fantastic that someone out

there still offers it. We are going to buy more windows for our house,

and we will use American Vision Windows. Additionally, I will recommend

you to anyone I know who is in the market for windows.

 

Thanks again, I really appreciate it.

 

 

 

Jim Patton