I recently had the privilege of working with American Vision Windows in Simi Valley, and I can confidently say that my experience was nothing short of spectacular. With over 20 years in construction, I have encountered many window companies, but none have quite lived up to the standards set by this company.
Sales and Estimation Process:
The process began smoothly with no sales pressure and upfront pricing. Armen's prompt arrival and real-time estimate provided transparency down to the penny, with a detailed, itemized breakdown of each window's cost. His friendly demeanor and clear communication, along with his insights into the company's history, truly impressed me.
On the big day, 3 trucks and 9 professional installers arrived on time, armed with 20 windows and 2 sliders. Carlos V. and Luis M. efficiently provided a run-down of the day's schedule, while their colleagues, including Wilber, Jairo, Mauricio, Emidio, Bryan, Martin, and Eduardo, diligently covered all workspaces to prevent damage. Their attention to detail in triple-checking window sizes before beginning demolition was a testament to their commitment to perfection.
Quality of Work:
The installation part exceeded my expectations in every way. The team's precision in caulking and fitting new casings around the sliders left everything looking pristine. The cleanup was impeccable, down to cleaning the glass. Carlos's honesty in pointing out a minor flaw that I would have never noticed and ordering its replacement before even notifying me sets a standard that other companies should strive to meet.
The overall craftsmanship and integrity of American Vision Windows resonate with me. I wholeheartedly recommend them for their exceptional service and will not hesitate to choose them again in the future.
Kudos to the owners for creating a truly remarkable window company and to the entire team for a job exceptionally well done!..Read More >>